ANSWERS TO YOUR QUESTIONS

iCare Menstrual Cup

How To Use The iCare Menstrual Cup
General

It looks gross!

A common comment we hear when we tell women and men about iCare Menstrual Cup is “Ewww! That’s gross!”. With our culture’s fascination with disposables it’s no wonder this reaction prevails. However, once you take the time to learn about the iCare Menstrual Cup, and actually try it for yourself, you will be surprised at how clean and comfortable it really is.

What are the benefits of iCare Menstrual Cup?

  • iCare Menstrual Cup can be worn for up to 12 hours
  • iCare Menstrual Cup cannot be felt while wearing
  • iCare Menstrual Cup is great for busy women or women who just don't want to think about changing a tampon every few hours
  • iCare Menstrual Cup can be worn during any physical activity—including swimming, sports and sex
  • iCare Menstrual Cup can be worn overnight
  • iCare Menstrual Cup eliminates menstrual odor
  • iCare Menstrual Cup is comfortable and does not cause irritation or dryness
  • iCare Menstrual Cup is not linked to Toxic Shock Syndrome (TSS)
  • You can wear one reusable iCare Menstrual Cup through the duration of your period, saving you money and the environment

How does iCare Menstrual Cup work?

iCare Menstrual Cup is an alternative to tampons. It's a soft, flexible cup that is worn around the cervix to collect, rather than absorb, menstrual fluid. iCare Menstrual Cup can be worn for up to 12 hours and is so comfortable you can't feel it.

Who is the iCare Menstrual Cup for?

The iCare Menstrual Cup is suitable for women of all ages, sizes and lifestyles. When most women are first introduced to The iCare Menstrual Cup they are surprised by its size and often ask us “will that even fit?”. We assure women, whether age 13 or 33, that there is nothing to worry about.

Do we realy get a 12 hour leak-free protection?

According to consumer research, 60 percent of women experience leakage every month when using tampons and pads! Rest assured, with The iCare Menstrual Cup your days of racing to the washroom to survey the leak damage after a sudden “surge” are over. The iCare Menstrual Cup can be worn up to a maximum of 12 consecutive hours and should be emptied, washed and rinsed a minimum of 2 to 3 times daily. The iCare Menstrual Cup is made of soft silicone that actually softens with body heat. Because of this, the cup forms to your body.

How to know if my flow is heavy or light?

The six-point scale called the Mansfield-Voda-Jorgensen Menstrual Bleeding Scale (named for the researchers who developed and tested it) helps women accurately understand their periods:


  • Spotting. A drop or two of blood, not even requiring sanitary protection, though you may prefer to use some.
  • Very Light Bleeding. Needing to change a low-absorbency tampon or pad one or two times per day, though you may prefer to change them more frequently.
  • Light Bleeding. Needing to change a low- or regular-absorbency tampon or pad two or three times per day, though you may prefer to change more frequently.
  • Moderate Bleeding. Needing to change a regular-absorbency tampon or pad every three to four hours, though you may prefer to change more frequently.
  • Heavy Bleeding. Needing to change a high-absorbency tampon or pad every three to four hours, though you may prefer to change more frequently.
  • Very Heavy Bleeding or Gushing. Protection hardly works at all; you would need to change the highest absorbency tampon or pad every hour or two.

Can iCare Menstrual Cup be used as a contraceptive to prevent pregnancy?

No. iCare Menstrual Cup is NOT a contraceptive. iCare Menstrual Cup is for period protection. iCare Menstrual Cup cannot be used as a contraceptive nor to prevent sexually transmitted infections (STIs).

Is iCare Menstrual Cup packaging discrete? How is iCare Menstrual Cup shipped?

The package is absolutely discrete. iCare Menstrual Cup is shipped via China Post.

What is the guarantee?

Guarantee for the material is 2 years. The lifetime of the product is up to 15 years, given its regular and proper maintenance.


Size

Which size should I choose?

Regarding any questions you may have about the iCare Menstrual Cup sizes and which one to choose please read in detail our page about How to choose an iCare meanstrual Cup.

What are the size dimensions?

Regarding any questions you may have about the iCare Menstrual Cup sizes and which one to choose please read in detail our page about How to choose an iCare meanstrual Cup.

Do I need to shorten the stem?

If the stem is too long it will cause discomfort. The stem, which measures 25 mm, can be shortened to the length you will find most suitable or can even be completely removed. Please make sure to do it properly not to damage the iCare menstrual cup by using a sharp knife or scissors.


Safety

What is the iCare Menstrual Cup made of?

The iCare Menstrual Cup is made of an ultra-soft, medical-grade silicone. It is hypoallergenic and 100% free of phthalates, latex, bleaches, fibers or any other substance that could cause sensitivity or allergic reactions.

I am allergic to latex, is the iCare Menstrual Cup safe for me?

Yes, the iCare Menstrual Cup is latex-free and is made of premium medical-grade silicone that does not cause sensitivity or allergic reactions.

Can a iCare Menstrual Cup get stuck or get lost inside me?

No. The vagina ends at the cervix, so you can’t lose the cup in your body.

I am a virgin, will the iCare Menstrual Cup affect my hymen?

If you are concerned about the hymen, please consult your physician before use.

What is TSS?

TSS (Toxic Shock Syndrome) is a life-threatening condition caused by the toxin-producing strains of the Staphylococcus aureus bacteria. While not common, the risk of TSS is believed to increase when more absorbent tampons are used.

Have there been any cases of TSS associated to the iCare Menstrual Cup?

As menstrual cups are non-absorbent, there are no recorded links between the iCare Menstrual Cup and Toxic Shock Syndrome (TSS).

Can I use the iCare Menstrual Cup if I have an IUD?

The iCare Menstrual Cup is held in a lower position than a tampon and should not interfere with an internal birth control device such as an IUD. However, please consult your medical practitioner prior to using the iCare Menstrual Cup if you use an internal birth-control device.

Who should not use iCare Menstrual Cup?

We recommend that women using an intrauterine device or IUD talk to their doctor before using iCare Menstrual Cup as there is a risk of dislodging or removing the IUD by pulling on the IUD string while removing iCare Menstrual Cup. Your doctor may be able to help you determine whether there are steps you may take to safely use iCare Menstrual Cup and your IUD simultaneously, such as trimming the IUD string.

Women who have had recent gynecologic surgery (such as Leep, Laser, cone biopsy for dysplasia of the cervix) and have been advised not to use tampons, should also avoid use of iCare Menstrual Cup for the recommended time.

Women who have ever had TSS should not use any internal sanitary protection product, including iCare Menstrual Cup. Women who have just had a child, miscarriage or abortion, or have been told they have a tilted uterus, should consult with a physician before using iCare Menstrual Cup. There are no age limitations on the use of iCare Menstrual Cup and it can be worn by virgins.

May I use the iCare Menstrual Cup if I have a vaginal infection?

There is no known increased risk of yeast infections with the use of menstrual cups. However, if you have a vaginal infection, it is best to discontinue use of The iCare Menstrual Cup until the infection has cleared up completely. It is unknown if yeast (Candida albicans) can be completely eliminated with boiling, therefore we suggest replacing the cup with a new one if you had a yeast infection while using The iCare Menstrual Cup.

May I use the iCare Menstrual Cup while using a topical medication, cream or gel?

Never use the iCare Menstrual cup while using a topical medication. The medication may compromise the silicone and ruin the iCare Menstrual cup. If this happens, please replace the iCare Menstrual cup with a new one.

I have sensitive skin. Can I use JuJu?

Synthetic latex rubber and natural latex or gum rubber contain a protein called “nitrosamine”. This is the chemical that produces the allergic reaction that many people have to latex. The iCare Menstrual Cup is made from durable top quality, healthcare grade silicone that is suitable for use by women with latex allergies, because it is nitrosamine and latex-free.


One could have sensitivity to any substance, but it is extremely rare to have sensitivity to silicone. Studies indicate that silicone is biocompatible with the body. This is why silicone has been used in healthcare applications for over 50 years. If you do experience skin sensitivity, immediately discontinue use and contact your health care provider.


Cleaning, Maintenance, and Care

How often should I clean the iCare Menstrual Cup?

It is important to thoroughly clean your cup before and after each use. Always remember to clean your hands before handling your iCare Menstrual Cup.

How do I clean my cup?

Wash your iCare Menstrual Cup before and after each use with mild soap and hot water. Do not use harsh soaps as they may cause irritation and disrupt the natural pH balance of your intimate area. Rinse thoroughly. For a more thorough cleaning, fully submerge your iCare Menstrual Cup in boiling water for 5 to 8 minutes.

What substances should I avoid?

Do not use harsh cleaners, petroleum-based substances, tea-tree oil, alcohol, or bleach to clean your iCare Menstrual Cup.

Can I clean it in the dishwasher?

No, we do not recommend cleaning your iCare Menstrual Cup in the dishwasher as the harsh chemicals used in detergents could cause irritation to your intimate areas.

Can I wash the storage pouch and the protective case?

Yes. The specially designed antibacterial, anti-stain storage pouch for iCare Menstrual Cup can be washed in the washing machine. We recommend using a non-irritating detergent that will be gentle to your intimate areas. The iCare Menstrual Cup Compact’s protective case can be washed with soap and water, and then dried before use.

When should I replace my iCare Menstrual Cup?

Generally, we recommend that you replace your iCare Menstrual Cup every 12 months, but if cared for properly, it can last for 15 years, it is up to your discretion to determine when to replace it. While the silicone is very durable, we recommend that you replace your iCare Menstrual Cup if you notice any cuts, punctures, or the forming of an oily film. Slight discoloration is normal and may occur over time. Any discoloration that occurs will not affect the effectiveness or safety of the iCare Menstrual Cup.


Using the iCare Menstrual Cup

Can I feel iCare Menstrual Cup when it is in?

When iCare Menstrual Cup is inserted correctly, you should not feel it. If you feel discomfort after inserting iCare Menstrual Cup, remove and try inserting it again. It should stay in place behind your pubic bone.

How do I know if iCare Menstrual Cup doesn't fit?

If you can feel iCare Menstrual Cup after you have inserted it, it has either been inserted incorrectly or it may be too large. We recommend you fully read the instructions, and check our FAQs to insert iCare Menstrual Cup properly. If iCare Menstrual Cup is too large for you, it will not stay in place behind your pubic bone. If after insertion iCare Menstrual Cup tends to slide out or you cannot get the rim behind the pubic bone, it's likely too large.

Could the iCare Menstrual Cup Compact collapse inside me?

No, the iCare Menstrual Cup Compact’s design means it will always stay rigid when worn. It will only collapse when you use your hands to collapse it.

How should I fold my cup?

There are several different options for folding; it depends on each woman’s body and preferences. No matter your folding technique, it is extremely important to make sure that the top of your cup completely opens once you have inserted it. Gently squeeze the base of the cup (not the stem) to open it inside your body. Read the detailed instructions on the most useful folds on How to fold an iCare Menstrual Cup?.

Can I wear it overnight?

Yes, the iCare Menstrual Cup can be worn non-stop for 12 hours (10 hours for iCare Menstrual Cup Compact) without needing to change it. Now you can enjoy a good night's sleep with stain-free sheets the next morning! If you usually have heavy flow, you may consider choosing the regular iCare Menstrual Cup , which has a higher capacity.

Can I wear it while doing a vigorous workout?

Yes, if your iCare Menstrual Cup was inserted properly, then you can rest assured that it will protect you during any of your favorite sporting activities.

Are there activities I should avoid when wearing my cup?

The only activity that should be avoided while wearing the iCare Menstrual Cup is intercourse. Other than that, you can wear the iCare Menstrual Cup to do just about any activity you like! With the iCare Menstrual Cup, you can confidently go swimming, dancing, running, or to yoga, all care-free.

How many hours can I wear it without having to change it?

For the ultimate convenience, you can wear the iCare Menstrual Cup non-stop for up to 12 hours (10 hours for iCare Menstrual Cup Compact) without the need for regular changes. However, how often you personally will need to change it depends on your flow. For those heavier days you may need to change it more frequently than on your lighter ones.

I'm having leaks, am I wearing it right?

If the iCare Menstrual Cup is inserted correctly you should be completely leak-free. It is important to remember that it takes a bit of time and practice to learn how to use a menstrual cup. But, if you are experiencing leaks, the most common reason is that when it was inserted the iCare Menstrual Cup did not fully open to form a seal with the vaginal wall.


We recommend that you remove and reinsert your cup and try one of the following tips to ensure that the cup has fully opened. Once inserted:


  • Softly squeeze the base of the cup (not the stem) and slightly rotate it.
  • Insert 1 finger and gently run it around the inserted cup to ensure that a seal has formed.

Also, we suggest different folding options for the iCare Menstrual Cup; perhaps by trying a new folding option you may eliminate this problem.

I am a teenager and just got my period. Can I use the iCare Menstrual Cup?

Yes, even young girls can reap the many benefits that the iCare Menstrual Cup offers. Since the iCare Menstrual Cup rests in a lower position than a tampon; it is perfectly safe for women of all ages. If you are concerned about breaking the hymen, please consult your medical practitioner prior to use.

I just had a baby, can I use a iCare Menstrual Cup?

It is recommended that women wait 6 weeks after giving birth to use internal period protection. After that, and only if you are fully healed, you can use a cup for your first period after the birth of your baby. If you are experiencing vaginal pain, discomfort, or irritation, please consult your medical practitioner prior to use.

Is the iCare Menstrual Cup recommended for use during menopause?

Yes! iCare Menstrual Cup is highly recommended for use during menopause as it doesn’t cause dryness, and you can take it anywhere with you. During menopause your cycle can be very unpredictable, sometimes the flow will increase or decrease without warning. The iCare Menstrual Cup is great for managing these changes without drying out intimate areas or causing further irritation, which are both common problems during menopause and are exacerbated by using uncomfortable tampons.

How often should I empty my cup?

You can wear your iCare Menstrual Cup for up to 12 hours (10 hours for iCare Menstrual Cup Compact), and we recommend that you empty your cup 2-3 times per 24 hour period. Generally speaking, the lighter your flow, the less frequent the changes. But on those heavy days, you may need to empty your cup more often. With time and practice you will be able to gauge how often you personally need to empty your cup.

What if I can’t wash the cup at work/public toilet/while out?

Always remember you should wash your hands before handling your cup - consider carrying antibacterial hand wipes or hand sanitizer in your bag. The iCare Menstrual Cup itself is designed not to encourage bacterial growth, so you can skip a rinse once in a while. If you don’t have access to a sink, you can use a piece of toilet paper to wipe the cup and re-insert it. Another option is to take a bottle of water with you into the bathroom stall and rinse the cup over the toilet.

Can I wear my cup during intercourse?

No, the iCare Menstrual Cup cannot be worn during intercourse. It is important to note that the iCare Menstrual Cup is not a contraceptive and will not prevent against pregnancy or sexually transmitted diseases.

Can iCare Menstrual Cup cause cramping or discomfort?

If you experience discomfort after inserting iCare Menstrual Cup, it may be inserted incorrectly (see question on fit). It's important to read the directions fully to learn how to insert iCare Menstrual Cup, as it's slightly different from inserting a tampon. For a small percentage of women, iCare Menstrual Cup may be too large. If so, it will protrude slightly from the vaginal opening and you may experience difficulty in getting it behind your pubic bone. If you normally experience menstrual cramps, iCare Menstrual Cup will probably not change the cramping that you experience.

Does iCare Menstrual Cup have an expiration date?

No, iCare Menstrual Cup does not have an expiration date.

Can I use iCare Menstrual Cup during other times of the month?

You can wear iCare Menstrual Cup whenever you need feminine protection. If your periods are regular, you can insert iCare Menstrual Cup just before you get your period to help prevent accidents or staining clothes. You can also wear iCare Menstrual Cup any day of the month that you experience normal irregular bleeding; for example, due to hormonal birth control or peri-menopause otherwise you should not worn iCare Menstrual Cup during any other time of the month.

Are there any special tips for new users?

Remember the first time you used a tampon? Well, iCare Menstrual Cup is just as simple once you understand the steps. At first it may seem awkward to insert or remove. That's OK—most women experience that.


Start your trial on a lighter flow day or at bedtime as you get to know how your body works with iCare Menstrual Cup.


You may want to wear a pantyliner or pad to protect against leakage the first few times until you feel comfortable placing iCare Menstrual Cup. After a few uses you'll understand how your body and iCare Menstrual Cup work together, and how often you need to change iCare Menstrual Cup. Remember, iCare Menstrual Cup must be changed after 12 hours.


Unlike a tampon, when inserting iCare Menstrual Cup, push BACK and DOWN, not up, for proper placement.


When removing iCare Menstrual Cup, it helps to bear down using your pelvic muscles. This will make iCare Menstrual Cup easier to reach with your finger. Keep iCare Menstrual Cup level as you pull it out. It can be a bit messy your first few times, so remove iCare Menstrual Cup while sitting over a toilet, or you can try removal in the shower. As your practice, removal becomes easier and cleaner.


Stick with it. The benefits of iCare Menstrual Cup more than make up for the initial time it may take to learn how to use it.

Can teenage girls wear iCare Menstrual Cup?

Yes, teenage girls can wear iCare Menstrual Cup. There are no age restrictions. Teens should thoroughly review instructions on fit and insertion before trying iCare Menstrual Cup. Successful placement and removal of iCare Menstrual Cup requires knowledge and a level of comfort with your body.

Can I use iCare Menstrual Cup with a Contraceptive Ring?

If you are using iCare Menstrual Cup together with a contraceptive ring, first insert the contraceptive ring in the uterine orifice and then position the cup in the vagina.


The iCare Menstrual Cup is worn low at the base of the vagina and away from the cervix. This means that it should not interfere with an internal birth control device. However, please use caution when using any internal feminine hygiene product with an IUD as there is the possibility that they can be dislodged. When using The iCare Menstrual Cup, it is important to carefully follow the directions in our User Guide, paying close attention to inserting The iCare Menstrual Cup low in the vaginal canal and breaking the seal (suction) before removal. Many of our customers use The iCare Menstrual Cup with an IUD or contraceptive ring simultaneously, but we recommend that you become familiar with your birth control device’s risks (such as the body expelling the IUD, etc.).


As with any gynecological concerns, please consult your physician prior to using any kind of internal feminine hygiene product, including a menstrual cup.

Why does iCare Menstrual Cup eliminates bad odor?

Menstrual flow only begins to develop an odor when it is exposed to air. As The iCare Menstrual Cup is worn internally, your days of worrying about period odor are over. Menstrual fluid on tampons and pads is exposed to air which creates odor throughout the day. For the first time, The iCare Menstrual Cup will leave you feeling fresh and confident the entire day!

Can I use iCare Menstrual Cup while practicing extreme sports, travelling and camping?

From business trips to family vacations to backpacking across the world, The iCare Menstrual Cup is all you need! With its 12 hour leak-free protection, The iCare Menstrual Cup lets you pack that extra pair of shoes, instead of the armful of tampons and pads that previously took up precious room in your luggage. Plus, that ten hour canoe ride will be an easy feat as you won’t need to worry about finding a bathroom to switch your product every four hours or so.


Remember, no matter where you are in the world, The iCare Menstrual Cup only needs to be washed well, with clean, potable water, twice a day (every 12 hours). If you need to remove your iCare Menstrual Cup in a public restroom, just wipe it with a damp tissue and reinsert. At the next convenient time, wash The iCare Menstrual Cup with warm water and a mild, unscented water-based, oil-free soap. The most important thing to remember is to make sure your hands are clean before you insert or remove the cup.

Can I share iCare Menstrual Cup?

iCare Menstrual Cup is for individual use and should never be shared.


Insertion and removal

What should I do if I have difficulty inserting my cup?

First of all, relax your body! This will help to ease your vaginal muscles and facilitate insertion. Find a comfortable position and try the different folding options to see which one is most comfortable for you. You can also use a little water-based lubricant for added comfort.


Insertion of the iCare Menstrual Cup is similar to that of a tampon and since it's new, it may seem a little difficult at first. With time and a bit of practice, inserting the iCare Menstrual Cup will become effortless. In fact, most girls master the technique after a few attempts and then they love how comfortable it is.

Can I use a lubricant?

Yes. If you wish to use a lubricant, only use a water-based product. Avoid using a silicone-based lubricant as this could make the iCare Menstrual Cup silicone permanently tacky.

What should I do if I have difficulty removing my cup?

Remain calm if you cannot remove your cup, there is no urgency as the iCare Menstrual Cup can be worn for up to 12 hours. The key to easy removal is relaxing your body.


  • In a slightly squatting position, use a series of gentle, downward pushes with your vaginal muscles to move the cup lower.
  • Then grip the stem and slowly pull downwards.
  • Once you can reach the base of the cup, gently squeeze the base to release the seal.
  • Continue to pull the stem downwards and, when you feel that the base is almost out, angle your cup slightly to avoid any spillage.

Should I remove my cup during bowel movements?

The iCare Menstrual Cup does not need to be removed for urination or bowel movement.

Can I insert iCare Menstrual Cup too far?

No, you cannot insert iCare Menstrual Cup too far. When properly inserted, the rim of the cup is lodged between the pubic bone (which is just inside the vagina) and the very back of the vagina, and the cup should cover the cervix. The cervix is a fleshy knob that feels like the tip of your nose. The cervix is another name for the bottom of your uterus. The menstrual flow comes out of the uterus through a very small opening in the cervix. The iCare Menstrual Cup cannot get lost inside the body since this opening is much too narrow.



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